Last updated: 3 September 2026
This policy explains cancellations and refunds for paid plans of the Power Tools for Coaches suite by DivineLeads.
1. Free to start
All tools are free to start. You can explore the Services without payment, so you can evaluate a tool before upgrading.
2. Cancellation
- You may cancel a paid subscription at any time from your account or by contacting us.
- On cancellation, your plan remains active until the end of the current billing period; it will not renew after that.
- Cancelling stops future charges but does not, by itself, trigger a refund of amounts already paid, except as set out below.
3. Refunds
- 7-day consideration window. If you upgrade to a paid plan and are not satisfied, you may request a refund within 7 days of the charge, provided the service has not been substantially used or abused.
- Refunds are not available for: renewals after the plan has been used during the period; usage-based charges already consumed (for example, emails already sent or transfers already completed); or accounts terminated for breach of our Terms.
- Approved refunds are issued to the original payment method within 5–10 business days, subject to your bank or payment provider's timelines.
4. How to request
Email connect@divineleads.guru with your account email, the tool name in the subject line, and the reason for your request, or WhatsApp 9356819176. We aim to respond within 3 business days.
5. Changes
We may update this policy from time to time. The version in effect at the time of your purchase applies to that purchase.